An international public health non-profit in Asia needed a custom ERP platform to replace manual spreadsheets and paper records, as mainstream ERP options were too rigid and costly for their grant-funded, cross-border workflows. I led the end-to-end UI/UX strategy, collaborating closely with our PM, data scientist, and engineers to balance design with technical compliance.

We conducted deep-dive stakeholder interviews to first understand their SOPs. I was then responsible for translating their complex workflows into a full system design using insights from my team to work out what modules we needed to build and how data flowed between them.

The final system split into four pillars: HR, Procurement, Finance, and Project Management. I used high-level dashboards for macro health and familiar two-panel layouts to handle dense information without context switching, successfully digitizing their workflows while preserving their organizational identity.